Archive for January, 2009

Wendy’s: It’s in the Bag

After numerous visits to Wendy’s and always receiving my drink without its companion straw,1 I decided it was time to speak up. I went to the Wendy’s website and filled out a feedback form. I filled in the optional contact information at the end, and the website promised I would be contacted within two business days regarding my complaint. Did I really expect Wendy’s to change their straw habit? Read the rest of this entry »

Wendy’s: Where’s the Straw?

I wonder sometimes whether other people get as irritated as I do about little things in life. One such case is my frustration each time I go through the Wendy’s drive thru. Wendy’s gives out your drink first, followed by the bag of food. Oh sure, all the chains give out the drink first. Only Wendy’s routinely withholds your straw until presenting your food. This seems like such a small thing, so why does it aggravate me to the nth degree?
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